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Whitestone International College of Innovation delivers quality-assured, standards-aligned programmes that integrate academic rigour, industry relevance, and digital fluency to develop principled leaders who deliver measurable impact.

Courses

Whitestone International Diploma in Coaching & Mentoring

Course Overview

The Whitestone International Diploma in Coaching & Mentoring is a structured 12-month programme designed to develop practical, ethical, and reflective competence in supporting others’ growth, performance, and development through coaching and mentoring relationships.

The diploma provides a clear foundation in coaching principles, mentoring concepts, communication skills, questioning techniques, goal-setting, feedback, relationship management, boundaries, and reflective practice. It emphasises how coaching and mentoring can be applied in workplaces, education, community settings, and professional practice to support individual and team development.

Learners will explore coaching and mentoring models at a vocational and accessible level, understand the stages of the coaching/mentoring cycle, and practise core skills such as active listening, powerful questioning, contracting, goal clarification, and action planning. The programme also addresses ethics, confidentiality, cultural sensitivity, and the responsible use of influence.

By the end of the programme, participants will be able to conduct structured, ethically sound coaching or mentoring conversations, support coachees/mentees in clarifying their goals and options, and contribute to development initiatives in their organisations or communities.

Why This Course is Important?

Organisations, teams, and communities increasingly rely on coaching and mentoring to build capability, confidence, and engagement.
Leaders and professionals who can coach and mentor effectively help create learning cultures, improved relationships, and more resilient teams.
Coaching and mentoring skills are valuable in business, education, health, social services, entrepreneurship, and community leadership.

Learning Outcomes

By the end of this programme, participants will be able to:

Explain the principles, purposes, and differences between coaching and mentoring at a conceptual level.
Establish and manage coaching and mentoring relationships, including contracting, boundaries, expectations, and closure.
Demonstrate core interpersonal skills such as active listening, effective questioning, empathy, and structured feedback.
Facilitate goal-setting, action planning, and review with coachees/mentees, using simple, recognised frameworks at an introductory–intermediate level.
Apply basic models and tools to structure coaching and mentoring conversations in a clear, supportive, and time-bound manner.
Reflect on their own coaching/mentoring practice, identify strengths and development areas, and take steps to improve.
Uphold ethical standards, confidentiality, boundaries, and cultural sensitivity in coaching and mentoring activities.

Target Audience

Managers, supervisors, and team leaders wishing to adopt a coaching and mentoring approach to supporting staff.
HR practitioners, training professionals, and internal development leads involved in people development initiatives.
Teachers, lecturers, and educational staff who support learners’ academic and personal development.
Professionals and volunteers providing informal or structured guidance, support, or mentoring in community or workplace settings.
Individuals who wish to build a foundation in coaching and mentoring as part of their professional profile or future practice.

Entry Requirements

A recognised higher secondary qualification, diploma, or equivalent
Experience in leadership, teaching, supervision, HR, or people-focused roles is advantageous but not essential
Proficiency in English (IELTS 5.5 or equivalent recommended) to participate in discussions, reflective writing, and practice sessions.

Programme Structure & Modules

Module 1 – Foundations of Coaching, Mentoring & Development Support

Definitions and purposes of coaching, mentoring, facilitation, and guidance (conceptual).
Key differences and overlaps between coaching and mentoring in practice.
Contexts where coaching and mentoring are used: workplaces, education, community, entrepreneurship.
Overview of typical coaching/mentoring cycles: establishing, working, reviewing, and closing.
The role of the coach/mentor versus the role of the coachee/mentee.

Module 2 – Core Interpersonal Skills: Listening, Questioning & Feedback

Active listening skills: presence, attention, summarising, reflecting, and acknowledging.
Question types: open, probing, clarifying, and simple future-focused questions at a vocational level.
Building rapport and trust: empathy, respect, non-judgemental stance.
Giving and receiving developmental feedback in a constructive, balanced way.
Body language, tone, and other aspects of communication in coaching and mentoring conversations.

Module 3 – Structuring Coaching & Mentoring Conversations

Using simple, recognised conversation structures and models at an introductory level to provide focus and progression.
Contracting and agreeing on the purpose, roles, boundaries, and expectations of the relationship.
Clarifying issues, exploring perspectives, and identifying patterns.
Encouraging coachees/mentees to generate options and choose actions.
Managing time and pacing within individual sessions and over the duration of the relationship.

Module 4 – Goal-Setting, Action Planning & Accountability

Clarifying goals, outcomes, and success indicators in ways that are meaningful and realistic.
Supporting coachees/mentees to break down larger goals into manageable steps.
Exploring internal and external resources, strengths, and potential barriers.
Agreeing on action plans, follow-up, and accountability mechanisms.
Reviewing progress, celebrating achievements, and adjusting plans where needed.

Module 5 – Ethics, Boundaries, Diversity & Wellbeing in Coaching & Mentoring

Ethical principles: confidentiality, informed consent, respect, and appropriate use of influence.
Understanding role boundaries: coaching/mentoring vs management instruction; coaching/mentoring vs counselling/therapy.
Recognising situations that require referral to other forms of support (e.g. HR, counselling, specialist services).
Working with diversity: cultural, generational, gender, and other differences; avoiding bias and assumptions.
Supporting wellbeing while remaining within a development-focused, non-clinical scope.

Module 6 – Reflective Practice, Documentation & Integrating Coaching into Organisations

The importance of self-awareness and reflection in developing as a coach or mentor.
Simple reflective tools: learning journals, feedback from coachees/mentees, and peer reflection at a vocational level.
Basic record-keeping and documentation of coaching/mentoring sessions (respecting confidentiality).
Integrating coaching and mentoring into organisational learning, talent development, and performance support.
Planning personal and professional development as a coach/mentor beyond the diploma.

Awarding Body

Whitestone International College of Innovation

United Kingdom

Qualification Type

International Diploma – Vocational Qualification

(Industry-aligned qualification issued by Whitestone International College of Innovation, UK)

Assessment & Certification

Assessment Methods Include:

Written assignments on coaching and mentoring concepts, ethics, and applications.
Observation of practice (live or simulated) with structured feedback, where feasible.
Reflective journals or written reflections on coaching/mentoring experiences.
Portfolio review including sample documentation and development planning.
Final Capstone Practice Portfolio and, where possible, a short professional discussion or presentation.

To obtain the diploma, learners must successfully complete all module assessments and the capstone portfolio in line with Whitestone’s academic standards.

Certification:

On successful completion, participants will be awarded:

Whitestone International Diploma in Coaching & Mentoring Issued by Whitestone International College of Innovation, United Kingdom

Benefits of Attending

Develops practical, evidence-informed coaching and mentoring skills applicable in many professional contexts.
Enhances the learner’s ability to support colleagues, learners, or community members in a structured, ethical way.
Strengthens communication, listening, questioning, and relationship-building capabilities.
Increases employability and effectiveness in roles that require people management, leadership, teaching, or development support.
Provides a strong platform for progression into advanced coaching, mentoring, leadership, or people development qualifications, subject to entry criteria.

Industry Alignment

The programme reflects commonly recognised principles in professional coaching and mentoring practice, including:

Emphasis on ethical behaviour, confidentiality, and clear boundaries.
Use of structured conversations, goal orientation, and reflective practice to support development.
Recognition of coaching and mentoring as part of broader organisational learning and leadership development efforts.

£2000

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Industry-focused programmes with global standards.
Practical skills for real-world success.
Academic excellence with career-ready outcomes.

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Progression & Academic Pathways

Graduates of the Whitestone International Diploma in Coaching & Mentoring may:

Progress to higher-level diplomas in Leadership, HR Development, Educational Coaching, or Organisational Development.
Enhance their profile for roles such as Team Leader, Supervisor, Internal Coach/Mentor, Learning & Development Assistant, or Student Support Officer.
Use this diploma as a foundation for specialised coaching or mentoring certifications or for further academic study, subject to the requirements of each institution or body.

Together We Learn, Together We Grow

At Whitestone, we believe in collaborative learning where students and faculty grow together through knowledge and experience. Our supportive community fosters teamwork, innovation, and shared success.

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London, united kingdom

+44 20 3727 6493

INfo@whitestoneinternational
college.org.uk