- info@whitestoneinternationalcollege.org.uk
- +44 20 3727 6493
- Mon - Fri : 08.00-17.00
Whitestone International College of Innovation delivers quality-assured, standards-aligned programmes that integrate academic rigour, industry relevance, and digital fluency to develop principled leaders who deliver measurable impact.
- London, United kingdom
- +44 20 3727 6493
-
Info@whitestoneinternational
college.org.uk
United States
United Arab Emirates
India
Courses
Professional Certificate in Food and Beverage Service and HACCP Essentials
The Professional Certificate in Food and Beverage Service and HACCP Essentials equips learners
with the standards, skills, and safety practices required for high quality restaurant and banquet
service.
Course Overview
The Professional Certificate in Food and Beverage Service and HACCP Essentials equips learners
with the standards, skills, and safety practices required for high quality restaurant and banquet
service. The programme blends guestcentric service techniques, menu and beverage fundamentals,
POS/revenue basics, and food safety aligned to HACCP—so teams deliver excellent experiences
while protecting health and brand reputation.
Why This Course is Important?
- Guest experience: Consistent, professional service drives reviews, repeat business, and upsell revenue.
- Food safety: HACCP compliance prevents incidents and legal exposure.
- Operational control: Clear SOPs reduce waste, errors, and service delays.
- Career growth: Builds core competencies for F&B supervisors and outlet managers.
Learning Outcomes
By the end of this programme, participants will be able to:
- Execute professional restaurant and banquet service sequences to brand standards.
- Apply HACCP principles to identify hazards and implement critical controls.
- Use hygiene and sanitation protocols (cleaning, PPE, temperature control, allergen management).
- Explain menu structures, basic nutrition, and key beverage categories responsibly.
- Operate POS workflows, handle bills/cash, and apply upselling and pairing techniques.
- Manage guest communication, complaint handling, and service recovery with confidence.
Target Audience
- Waitstaff/Servers, Hosts/Hostesses, and Bar/Barista teams
- Banquet/Catering service staff and Supervisors
- Careerchangers entering hospitality F&B roles
- Aspiring Outlet Supervisors/Assistant Managers
Entry Requirements
- Experience or interest in hospitality/F&B recommended.
- Proficiency in English (IELTS 5.5 or equivalent suggested).
- Basic numeracy and computer literacy for POS operations.
Programme Structure & Modules
- Roles, grooming, mise en place, side duties
- Service styles: American/English/French/Butler, buffet, room service
- Menu types, courses, dietary and allergen notation
- Beverage categories (nonalcoholic & alcoholic) and responsible service principles
- HACCP steps: hazard analysis, CCPs, critical limits, monitoring, corrective actions, verification
- Personal hygiene, crosscontamination prevention, temperature control, cleaning & sanitation
- Order taking, coursing, timing, plate and tray service
- Table setting, napkin folds, wine service/briefing, banquet specifics
- POS workflows, modifiers, discounts, and cash/close procedures
- Upselling, pairing, and suggestive selling; waste control and basic cost awareness
- Professional language, cultural sensitivity, and etiquette
- Complaint handling (LAST/HEAT), incident logging, emergency and firstaid awareness
Awarding Body
Whitestone International College of Innovation
United Kingdom
Qualification Type
Professional Certificate – Short Course
(Industry-aligned, regulated qualification issued by Whitestone International College of Innovation, UK)
Delivery Mode
Classroom – London (UK) / Dubai (UAE) campuses
Live Online – Instructor-led virtual sessions
Blended Learning –Prestudy materials + workshops + capstone assignment
Duration
3 days (intensive) or 1 week (parttime)
CPD Hours: 18–21 hours
- Assessment: Practical service roleplays + short knowledge test + capstone submission
- Certification: Successful participants receive the Professional Certificate in Food and Beverage
- Service and HACCP Essentials from Whitestone International College of Innovation (UK).
- Readytouse SOPs, checklists, and HACCP logs
- Improved guest satisfaction and outlet revenue
- Strong safety compliance and audit readiness
- Credible UKissued certificate for career advancement
Aligned with Codex HACCP principles, ISO 22000 food safety management concepts, and global hospitality service standards.
Programme Fees
Clear Fee Structure With No Hidden Costs
£
279
Per Course
-
Industry-focused programmes with global standards.
-
Practical skills for real-world success.
-
Academic excellence with career-ready outcomes.
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