Courses

Certified Human Resources and Talent Management Professional (CHRTMP)

Course Overview

The Certified Human Resources and Talent Management Professional (CHRTMP) programme is
designed to validate and strengthen the professional competence required to operate effectively
across Human Resource Management, people operations, talent acquisition, performance
management, employee relations, learning and development, HR analytics, and workforce planning.
This certified programme develops practical and strategic capability in managing the employee
lifecycle, supporting managers, strengthening workplace culture, improving talent outcomes, and
contributing to organisational performance. It is structured for HR professionals, people operations
staff, supervisors, administrators, and aspiring HR leaders seeking a credible professional credential
in modern HR and talent management practice.
The programme blends core HR principles, talent management frameworks, organisational
development awareness, employee engagement, HR governance, ethical people management, and
evidence-based workforce reporting—helping participants demonstrate workplace-ready
competence and professional credibility in human resources and talent functions.

Why This Course is Important?

Professional HR competence: Builds and validates essential HR and people management skills required in modern organisations.
Talent-driven performance: Equips participants to support recruitment, onboarding, retention, capability development, succession awareness, and workforce productivity.
Stronger employee experience: Develops the ability to support fair, structured, respectful, and engaging workplace practices.
Governance and accountability: Strengthens understanding of HR documentation, employee records, confidentiality, policy discipline, and compliance readiness.
Career advancement: Supports progression into HR administration, HR operations, talent acquisition, HRBP, employee relations, learning and development, and people management roles.

Learning Outcomes

By the end of this programme, participants will be able to:

Explain the role of Human Resource Management and talent management in organisational performance and workforce effectiveness.
Support the employee lifecycle, including recruitment, onboarding, probation, performance, development, retention, internal movement, and exit.
Apply structured HR documentation, employee record management, confidentiality, and ethical people management principles.
Support talent acquisition, employer branding, candidate experience, shortlisting, selection, and onboarding processes.
Contribute to performance management through objective setting, feedback, appraisal support, coaching awareness, and improvement planning.
Understand employee relations processes, including grievance, disciplinary, absence, conflict, and escalation procedures at professional awareness level.
Support learning and development activities through training needs analysis, learning records, evaluation, and capability improvement planning.
Use HR metrics and workforce data to prepare practical reports on headcount, turnover, attendance, recruitment, training, engagement, and performance trends.
Demonstrate awareness of compensation, benefits, job evaluation, payroll coordination, and reward governance.
Communicate HR insights professionally to managers, employees, candidates, and senior stakeholders.

Target Audience

HR Assistants, HR Officers, and HR Executives
People Operations and Employee Experience Professionals
Recruitment and Talent Acquisition Coordinators
Learning and Development Coordinators
Employee Relations and HR Administration Staff
Payroll, Attendance, and HRIS Support Professionals
Supervisors, Team Leaders, and Line Managers with people responsibilities
Entrepreneurs and Business Owners managing teams
Graduates and career-changers entering Human Resources
Professionals seeking progression into HRBP, Talent Management, Strategic HR, or Organisational Development roles

Entry Requirements

Diploma or equivalent qualification preferred; or
Minimum 1 year of experience in HR, administration, recruitment, people operations, payroll, supervision, business support, or related workplace roles.
English proficiency (IELTS 5.0 or equivalent suggested).
Basic computer literacy and professional communication skills are recommended.
Prior exposure to HR or people management is an advantage, but not mandatory.

Programme Structure & Modules

Module 1 – Foundations of Human Resource Management

Purpose, scope, and professional role of HR in modern organisations
HR as an administrative, operational, advisory, and strategic function
Core HR activities: recruitment, onboarding, records, policies, performance, learning, engagement, employee relations, and reporting
Ethical HR conduct, confidentiality, fairness, professional judgement, and accountability
HR contribution to culture, productivity, governance, and organisational reputation

Module 2 – Talent Acquisition and Employee Lifecycle Management

Employee lifecycle from attraction to exit
Workforce requirements, job descriptions, person specifications, and vacancy approvals
Candidate sourcing, screening, shortlisting, interview coordination, and selection records
Offer management, pre-employment checks, joining formalities, and onboarding plans
Probation tracking, employee movement, promotions, transfers, and exit administration
Candidate experience and employer brand awareness

Module 3 – Performance, Engagement and People Management

Performance management purpose, cycles, and documentation
SMART objectives, KPIs, behavioural expectations, feedback, and review meetings
Coaching awareness, motivation, recognition, and employee development
Employee engagement drivers and workplace culture indicators
Wellbeing, inclusion, dignity, respect, and psychological safety awareness
Supporting managers with performance conversations and improvement planning

Module 4 – Employee Relations, HR Policies and Workplace Conduct

Role of HR in maintaining fair and consistent workplace conduct
HR policies: code of conduct, attendance, leave, grievance, disciplinary, equality, anti-harassment, and data protection awareness
Handling complaints, concerns, absence issues, misconduct, conflict, and escalation routes
Disciplinary and grievance process awareness: evidence, neutrality, confidentiality, and documentation
Workplace investigation awareness and record discipline
Labour law and employment regulation awareness subject to local jurisdictional requirements

Module 5 – Learning, Development and Talent Capability

Role of L&D in improving competence, performance, and organisational capability
Training needs analysis at individual, team, and organisational level
Competency frameworks, learning pathways, induction programmes, and mandatory training records
Coaching, mentoring, blended learning, and workplace learning awareness
Learning evaluation and training effectiveness indicators
Succession awareness, career development, and talent retention support

Module 6 – Compensation, Benefits and HR Administration Controls

Total reward awareness: salary, allowances, incentives, benefits, recognition, and non-financial rewards
Job evaluation and grading awareness
Payroll coordination, attendance inputs, leave records, overtime, benefits, and employee master data
Pay fairness, confidentiality, internal equity, and reward governance
HR administration controls: approvals, authorisations, documentation, audit trails, and secure records
Common HR administration risks and prevention methods

Module 7 – HR Analytics and Workforce Reporting

Importance of HR analytics in evidence-based people management
Key workforce metrics: headcount, turnover, absenteeism, recruitment cycle time, cost per hire, training completion, engagement, and performance indicators
Data quality, definitions, reporting frequency, and dashboard discipline
Using Excel or Power BI awareness for workforce dashboards
Interpreting people data and identifying trends, risks, and improvement opportunities
Preparing concise HR management summaries and action recommendations

Module 8 – Strategic HR, Organisational Development and Professional Practice

HR contribution to organisational strategy and workforce planning
Organisational development, culture, values, behaviour, and change readiness
HR business partnering awareness and advisory practice
Supporting managers during organisational change, restructuring awareness, and workforce transformation
Professional identity, continuous professional development, and HR career planning
Communicating HR recommendations with clarity, confidence, and business relevance

Awarding Body

Whitestone International College of Innovation

United Kingdom

Qualification Type

Advanced Professional Certificate

(Industry-aligned, regulated qualification issued by Whitestone International College of Innovation, UK)

Assessment & Certification

Assessment: Case simulation, practical HR exercises, short knowledge test, and reflective assignment.
Certification: Successful participants receive the Certified Human Resources and Talent Management Professional (CHRTMP) certificate issued by Whitestone International College of Innovation, United Kingdom.

Benefits of Attending

UK-issued professional certification supporting career progression in HR and talent management roles
Practical HR Toolkit: recruitment checklists, onboarding templates, performance forms, ER documentation formats, training trackers, HR dashboards, and people management templates
Improved confidence in HR operations, talent acquisition, employee lifecycle support, performance management, employee relations, and workforce reporting
Enhances professional credibility for HR, recruitment, people operations, L&D, employee relations, administration, and supervisory roles
Strengthens organisational capability through improved HR documentation, employee experience, talent planning, and people management discipline

Industry Alignment

Aligned with UK and international Human Resource Management, talent management, people operations, employee lifecycle, performance management, employee relations, learning and development, HR analytics, and organisational development practice principles. The programme supports practical workplace competence in HR administration, talent processes, workforce reporting, ethical people management, documentation discipline, and employee experience improvement.Participants must always follow the applicable employment, labour, equality, data protection, immigration, payroll, and workplace regulations of their own jurisdiction, as specific legal requirements vary by country.

£ 0 Per Course

Industry-focused programmes with global standards.
Practical skills for real-world success.
Academic excellence with career-ready outcomes.

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