- info@whitestoneinternationalcollege.org.uk
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Whitestone International College of Innovation delivers quality-assured, standards-aligned programmes that integrate academic rigour, industry relevance, and digital fluency to develop principled leaders who deliver measurable impact.
- London, United kingdom
- +44 20 3727 6493
-
Info@whitestoneinternational
college.org.uk
United States
United Arab Emirates
India
Courses
Professional Certificate in People & Performance Management
The Professional Certificate in People & Performance Management equips new and aspiring
managers with the practical skills to lead teams, set clear goals, coach for growth, and manage
performance.
Course Overview
The Professional Certificate in People & Performance Management equips new and aspiring
managers with the practical skills to lead teams, set clear goals, coach for growth, and manage
performance fairly and lawfully. The programme blends day-to-day people management tools
(objective-setting, feedback, one-to-ones, performance reviews) with essentials in motivation,
wellbeing, inclusion, and employee relations—so managers can lift engagement and deliver results
with consistency.
Why This Course is Important?
- Managers shape outcomes: Most engagement and productivity gains are manager-led, not policy-led.
- Consistency & fairness: Structured processes reduce bias and risk while improving trust.
- Skills you use immediately: Templates, scripts, and checklists that plug straight into team routines.
Learning Outcomes
By the end of this programme, participants will be able to:
- Translate strategy into team goals and KPIs using SMART/OKR-aware methods.
- Run effective one-to-ones, coaching conversations, and feedback dialogues.
- Conduct performance reviews and development planning with clear evidence.
- Apply motivation and engagement levers (recognition, autonomy, growth, purpose).
- Handle difficult conversations (attendance, conduct, quality) with professionalism.
- Create inclusive team practices that support wellbeing and psychological safety.
- Use basic employee relations steps (informal resolution, documentation, escalation).
- Track performance with lightweight dashboards and action logs.
Target Audience
- New and first-line managers, supervisors, and team leaders
- Individual contributors stepping into management roles
- SME owners and project leads responsible for small teams
- HR/People ops coordinators seeking practical line-management skills
Entry Requirements
- Secondary education (or equivalent).
- Proficiency in English (IELTS 5.0–5.5 or equivalent recommended).
- Current or intended responsibility for guiding the work of others.
Programme Structure & Modules
- From individual contributor to people manager
- Clarifying expectations, behaviours, and results
- SMART objectives and OKR-aware cascades
- Prioritisation, workload planning, and accountability rhythms
- GROW coaching model in practice
- Feedback frameworks (SBI/BOOST) and real-play scripts
- Building trust and psychological safety
- Evidence-based reviews and appraisal conversations
- Individual Development Plans (IDPs), learning pathways, mentoring
- Drivers of engagement; recognition systems and team rituals
- Managing energy, stress, and hybrid work dynamics
- Early signals, documentation, and improvement plans
- Attendance, conduct, and quality issues: informal to formal routes
- Inclusive habits for managers; bias interrupters
- Handling conflict and fostering collaboration
- Informal resolution, note-taking, and when to escalate to HR
- Record-keeping and consistency
- One-to-one agenda, action tracker, and team KPI snapshot
- Meeting cadence, retrospectives, and continuous improvement
Awarding Body
Whitestone International College of Innovation
United Kingdom
Qualification Type
Professional Certificate - Short Course
(Industry-aligned, regulated qualification issued by Whitestone International College of Innovation, UK)
Delivery Mode
Classroom – London (UK) / Dubai (UAE) campuses
Live Online – Instructor-led virtual sessions
Blended Learning –Prestudy materials + workshops + capstone assignment
Duration
3 days (intensive) or 1 week (parttime)
CPD Hours: 18–21 hours
- Assessment: Short knowledge checks + observed role-plays (feedback & coaching) + Capstone 90-Day Plan
- Certification: On successful completion, participants receive the Professional Certificate in People & Performance Management from Whitestone International College of Innovation (UK).
- Ready-to-use toolkit: one-to-one agenda, feedback scripts, performance review template, recognition ideas, KPI snapshot
- Immediate uplift in clarity, accountability, and team morale
- Strong pathway to: Advanced Professional Certificate in Strategic Management & Corporate Performance and Professional Diploma in Business Administration & Management
- Informed by UK and international good practice, drawing on:
- CIPD-aware people management principles (practical, fair, evidence-based)
- ACAS-style informal resolution and documentation discipline (awareness)
- OKR/Balanced Scorecard concepts for aligning goals and measuring impact
Programme Fees
Clear Fee Structure With No Hidden Costs
£
375
Per Course
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Industry-focused programmes with global standards.
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Practical skills for real-world success.
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Academic excellence with career-ready outcomes.
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